Shipping policy

Shipping Policy

Thank you for shopping with IEVEL.

We are committed to providing a smooth and reliable delivery experience for every customer.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated Delivery Time

Delivery times may vary depending on your location. Most orders arrive within 5–12 business days.

Please note that shipping times may occasionally be affected by customs, holidays, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout. IEVEL is not responsible for delays or lost packages caused by incorrect shipping details provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the package and product.

Contact

For shipping-related questions, please contact:

support@ievel.com